ONLINE SALES & DELIVERY
As of Tuesday the 14-04-2020 we no longer use Royal Mail unless our parcels are going overseas to the UK. (delays with Royal Mail)
Thank you for your patience
We are following all measures given by government guidelines. We are advised to continue dispatching orders and continue to serve our customers. So all orders will be processed on a daily basis. Although due to staff shortage and following all safety measures this will effect our dispatch time. We can’t guarantee same day dispatch like normal at this time. We’re currently operating on a 1-2 day dispatch time. Excluding weekends!
You will be happy to know your parcel will arrive with you between 1-2 days after dispatch with our new courier.
PLEASE DO NOT CONTACT VIA SOICAL MEDIA! YOUR MESSAGE WILL NOT BE SEEN AS SOON AS WE WOULD LIKE.
If you are experiencing a delay or have not received your parcel within 7 working days please contact the below details asap.
Please understand we are working on a shortage of staff at the moment and doing our best to get through all emails as quickly as possible. Please allow up to 14 working days for a response as we are currently working our way through all emails. If your enquiry is urgent please contact 028 87237664 Tuesday-friday 11-3pm. As of the 6th of July our hours will resume back to normal so our phone lines will be available Tuesday-Saturday 10am-5pm.
Please email the above address only.
Thank you x